Chandukaka Saraf & Sons Pvt. Ltd.

Terms and Conditions

These terms and conditions apply to Chandukaka Saraf & Sons Pvt. Ltd. web site located at Please read these terms and conditions (the 'Terms and Conditions') carefully. BY USING THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. These Terms and Conditions govern your use of, and any purchase from Chandukaka Saraf & Sons Pvt. Ltd Site, and constitute an agreement between you and Chandukaka Saraf & Sons Pvt. Ltd. Chandukaka Saraf & Sons Pvt. Ltd RESERVES THE RIGHT TO CHANGE OR MODIFY ANY OF THESE TERMS AND CONDITIONS OR ANY POLICY OR GUIDELINE OF THE SITE AT ANY TIME, AND IN ITS SOLE DISCRETION.


As per Prevention of Money Laundering Act 2002. Copy of Aadhaar Card & Pan Card has been made Mandatory for any transaction of an amount equal to or exceeding rupees two lakh, whether conducted as a single transaction or several transactions that appear to be connected


The Site and all content and other materials including, without limitation, the Chandukaka Saraf & Sons Pvt. Ltd. Jewelers logo, and all designs, text, graphics, pictures, selection, coordination, 'look and feel', information, data, software, audio files, video files, other files and the selection and arrangement thereof (collectively, the "Site Materials") are the proprietary property of Chandukaka Saraf & Sons Pvt. Ltd. are protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws. Products, ornament have to reach us without any damage during transit. Products, ornament should be properly packaged and insured. Once we receive the product, we will refund you after deducting the shipping charges and bank transaction fee from the Invoice Value. The remaining amount will be refunded to the same Account, which was used for making the payment.

The customer agrees not to dispute the decision made by Chandukaka Saraf & Sons Pvt. Ltd. and accept our decision regarding the returns policy.

Disputes of any nature will come under Pune-India jurisdiction.


At Chandukaka Saraf & Sons Pvt. Ltd., we make every attempt to ensure that our online catalog is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, color and size may vary slightly.

Our objective is to provide you with as much information and detail about your prospective purchase as possible so that you can see the beauty and shape of a particular item. In compliance with industry standards and BIS (Bureau of Indian Standards) regulations, Chandukaka Saraf & Sons Pvt. Ltd. states that product total weight in all purchases may vary 0.05 grams for Gold ornaments and 0.1gm for Silver ornaments from stated weight.

On the Site, we may provide the measurement of our products based on our manufacturing specifications. Slight tolerances may be accounted for based on finishing during the manufacturing.


If you're interested in a piece of jewelry that is currently on back order, we will call you and update you when the item will be back in stock. Sometimes with the number of orders we receive, an item may go out of stock before we are able to post a notification on the Site. If this happens, we will contact you directly to discuss possible options.

Data, including prices, may be inaccurately displayed on our Site due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur, and we do not honor inaccurate or erroneous prices. If a product's listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Our prices are also subject to change without prior notice. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact one of our Customer care Executives at or call us on our toll free number 1800-267-0999.

We do not negotiate prices on our products and all our prices are final.